Returns

Returns Period
We operate a 30-day hassle free returns policy.

Returns Process
We do not accept any returns of products which have been purchased from other retailers or online stores. For faulty items, a returns label can be provided upon request or postage costs can be refunded on top of the order value. For items returned under no longer needed/ change of mind/ other, please note shippings costs cannot be reimbursed.

We aim to reimburse returned orders within 1 working day of receipt of the returned goods. Under some circumstances and depending on your bank/payment method, it may take slightly longer. Refunds can only be made back to the original payment method. 

Returns Address

Our UK returns address is as follows;
IPUK Limited
2F Queens Chambers
5 John Dalton Street
Manchester
M2 6ET

For US returns, please contact us here.

Please include your name and/or order ID on all returns